At ChilliMs, we take great pride in the caliber and artistry of our chili-inspired home decor. We are committed to ensuring your complete contentment with our products. Below, you'll find information about our warranty:
Assurance of Quality:
Our devotion to delivering chili-themed decorations of exceptional quality is unwavering. Each of our products is painstakingly crafted with meticulous attention to detail.
Warranty Coverage:
We extend a warranty period of 30 days to all our chili decorations. Should you encounter any flaws or complications with your purchase during this timeframe, we've got you covered.
Initiating a Warranty Claim:
To commence a warranty claim, kindly follow these steps:
Get in touch with our customer support team at warranty@chilliMs.com within 1-2 days of receiving your order. Supply your order number, elucidate the issue, and include relevant photos if necessary. Our team will assess your claim and provide guidance for resolving the matter.
Resolution Process:
Once your warranty claim has been endorsed, we will act promptly to address the matter. This may involve issuing a replacement item, repairing the product, or issuing a refund, depending on the specific circumstances.
Exemptions:
It's important to note that our warranty does not encompass damage resulting from misuse, improper care, or normal wear and tear. It also excludes cosmetic imperfections that do not impact the functionality of the product.
Contacting Us:
For any inquiries or assistance pertaining to a warranty claim, please do not hesitate to reach out to our dedicated customer support team at warranty@chilliMs.com. We are committed to ensuring your satisfaction and addressing any concerns you may have.
Our Pledge:
At ChilliMs, our commitment revolves around offering you chili-themed home decor that surpasses your expectations in terms of quality and artistry. Our warranty policy reflects our unwavering dedication to your contentment. Thank you for selecting ChilliMs as your source for sizzling home decor. We eagerly anticipate adding a touch of zest to your living spaces!